iPod Repair Testimonials

What our customers are saying

Quality of service is very important to us. Here is a list of comments from some of our satisfied customers.

  • Just a short message to say thankyou for fixing my daughters I-Pod, and for such an amazing service. I posted it to you on the 27th and it arrived back here fully repaired on the 29th - brilliant service, especially as it was during the xmas holiday. I have recommended you to 2 friends already, and will continue to do so.

    B Dowe
  • Thank you to all of you for a speedy & efficent service. Everyone told my husband that it would cost 'an arm & a leg' to repair. Your team has proved them all wrong. He is so delighted to have I Pod back. As I said to Tom in an email we will be singing your praises. Thank you once again. I now have a very happy hubby.

    J Cook
  • Wanted to leave a testimonial/review: "Sent my iPod on wednesday, recieved three emails on thursday - one to say it had arrived, one to say it was fixed and one to say it was on its way home! Recieved it on Friday! Excellent service, great repair, speedy return! No hidden charges, what more could you ask for?" J Ireland

    M Kuznets
  • Just wanted to give a huge thanks for your very prompt and efficient service. I particularly appreciated the email updates. It took just a couple of days to send and have my ipod repaired and returned. I would not have the slightest hesitation in offering my highest recommendation.

    F Eyre
  • My repaired iPod was delivered this morning and everything is perfect. Thank you for the excellent service and quick turnaround. I shall recommend you to all my friends and family.

    P Heinze
  • Just a quick note to advise receipt of the repaired iPod, delivered yesterday morning. This is the second time we have used your service and have to congratulate you on the quality of the repair and the turn round time, sent Monday, received / repaired Tuesday and delivered back 08.30 Weds.! Many thanks for this superb service and for keeping us informed every step of the way.

    M Wade
  • Hello. I received my iPod back today and I would just like to say a big thank you! Customer contact and delivery was excellent, probably the fastest company I have ever dealt with regarding turn around time. I would say I'd deal with your business again in the future but I hope not, as that means my iPod will be broken! If it ever did, I wouldn't hesitate in sending it back to you. Thank you!

    A Morris
  • Many thanks for your first class and timely service. The ipod belonged to one of my sons. Thanks to your excellent team it has been restored to life. iPod posted Tuesday,arrived Wednesday (and tested). Posted back Thursday arrived Friday am. Splash,Bang Wallop, beat that for service!!!

    P Fisher
  • Quick note of thanks for your super-efficient service in fixing my iPod. I don't know how you did it without leaving a mark on it, but I'm very grateful.

    D Lavelle
  • I just wanted to let you know how great your service is. Your website and charges were crystal clear and you identified and then fixed my iPod in record time. Thanks

    D Dixon
  • Thank you very much, my son will be over the moon. Your service up to this point has been first class and we have always recommended you to our friends and family.

    J Sparkes
  • I'm of an age when most of the inner workings of the electronic stuff I use every day are a complete mystery. When my iPod stopped working all the advice I got was to chuck it away and spend £200 on a new one and I was resigned to doing just that when someone recommended UK iPod Repairs. Not only did they repair what turns out, at 9 years old, to be referred to as a vintage iPod, but they did it in such an efficient, good natured and economical manner that it was a pleasure to have a problem. So the thanks of this vintage user of a vintage iPod were well earned.

    F Chance
  • Just had a delivery from a La Poste postman on a scooter with my fixed iPod. UK iPod Repairs emailed 3 times to 1. Tell me they had received my iPod. 2. 4 hours later to tell me they had fixed it and 3. One minute later to tell me they had despatched it back to me in France! Fantastique!

    P Hughes
  • I just wanted to say thanks for your quick service on this - it was great to receive my iPod back on the Wednesday after sending it to you on a Monday, and I've not had any problems with it since. Thanks again

    M Ginn
  • Very impressive service, with great communications and fast turnaround. Thank you for the very rapid and painless service. Best Regards

    D Anderson
  • Have just received it back. Fantastic job, thank you so much. We’re very impressed by your excellent service level and will recommend you to all our friends, thank you. Warm regards

    C Smith
  • Just wanted to say thank you. Top quality service and fast as well, 3 days from sending off to getting it back was great. Can't praise you enough.

    P Gerrard
  • Many thanks. I received the iPod today lunchtime. All fixed and at a very reasonable price! Excellent service - thank you.

    A Weir
  • I've just received my mended iPod, and I'm writing to say 'thank you' for the way in which you handled my order. Your website made it very plain just what options were open to me, everything was clearly priced - even the packaging instructions show an attention to detail. And best of all is the fact that I got my iPod back in full working order in less than 48 hours. Well done and thank you. Regards

    N Fathers
  • Thanks. I received my iPod today and it's all working well. Thank you very much.

    D Lane
  • Thank you for your excellent swift service. I'd read all the glowing testimonials on your site before entrusting my iPod to anyone. I am very pleased to add to the praise that is there already. Quick, efficient and reasonable price. Thoroughly recommended. Best regards

    S Dawson
  • Thank you UK iPod Repairs! I received my repaired iPod yesterday. Great service.

    R McDonald
  • We received our ipod touch today. Thank you or a very prompt and efficient level of service, its much appreciated. Its refreshing to know there are still competent and professional organisations out there.

    L Nouch

    B Jones
  • Just wanted to thank you for the excellent and speedy repair you did on the volume control of our son's iPod a couple of weeks ago. We posted it Saturday, got it back Tuesday. Brilliant.

    T Skelton
  • can I just say thank you very much for the excellent service you provided. I have to say we were very worried about sending the iPod, but your service was exceptional. We will recommend you again and again.

    M - Ramon Moore
  • I would like to say thank you. This is the third time i have used your services and each time the customer service has been brilliant and it has been easy and fast. Keep up the great work. Thank You.

    A Clements
  • excellent service, third time we've had to have the i-pod repaired, no quibbles, fast turn around, have no hesitation on recommending this co. 10 out of 10!!!!!!!!!!!!!!!!!!!!

    S Stevens
  • Excellent service,prompt repair,good communication will recommend to others one happy customer will use your company again

    J Lopez
  • Hi, I just wanted to say how delighted I am with the service I received when sending my iPod for repair, it was exemplary! I sent iPod to you on Tuesday, got an email Wednesday morning to say it had arrived, 3 hours later another email to say it had been fixed and was on it's way back to me and I had it back Thursday morning....fantastic! I will certainly be recommending you to anyone I know who has Apple products. Excellently done.

    L Howorth
  • Thank you for a terrific service. This is the second time I have used ukipod repairs and both times it has been excellent. Ipod sent Tuesday, got email on Wednesday to say it had arrived safely, then one later to say it had been fixed and sent back. It arrived on Thursday morning. Couldn't ask for more.

    L Mackenzie
  • I just wanted to thank you for repairing my ipod so quickly. I am very impressed with your service

    S Cross
  • Just wanted to say thanks for repairing my son's iPod - you did an amazing job, the price was great and service outstanding - definitely recommending you to all my friends and customers.

    P Morgan
  • Very impressed with the speed and quality of your services.It is rare to find a company these days who do exactly what you ask, to an agreed schedule and price. Well done one and all.

    P Bond
  • Dear iPod repairs, I felt I had to drop you a line to say a big thank-you for the speed with which you repaired my son's iPod. The screen was not just cracked but smashed to pieces, so much so that i feared additional internal damage must have been suffered and it would prove not repairable. We posted the broken iPod at 5pm on Thursday at our small village post office and were amazed to receive our fully repaired iPod just 39 hours later at 8am on Saturday. What service, brilliant!. your great service should be "shouted from the rooftops"

    B Sparkes
  • I just wanted to thank you for repairing my iPod so quickly. Before I sent it to you, it had been sitting on my desk for a month waiting for me to look at it. Now that its fixed, I'm delighted that I don't have to buy a new iPod and I've got my music back. I will definitely recommend that friends and family contact you if they have any iPods, iPhones or iPads that are in need of diagnosis or repair Thank you again for your brilliant service, Many thanks

    C York
  • I was most impressed with the service that your firm offered - it made a process that I envisaged that was going to be difficult very simple. I have no idea as to what goes on behind the scenes to achieve this, but the end result is a satisfied customer. Kindest Regards

    M Horrell
  • Hi, thanks for such a speedy turnaround with my iPod battery change, received early yesterday. Even cleared a water mark on my screen. Will recommend you to all. Thanks again.

    A Jones
  • Many thanks for repairing my iPod. Well packaged and incredibly quick turn around. Perfect service!

    T Smith
  • Thank you so much! I am very happy with my 'born again' ipod. :D

    A Herne
  • A really excellent service, I posted my daughters iPod on Monday and had it back and fixed Wednesday morning! Couldn't have been any quicker and good as new. Really excellent service, Thanks v much

    D Quartly
  • I would just like to thank you for your excellent service in repairing my iPod. The repair was extremely quick and my iPod was returned as good as new. Thank you very much, I would recommend you to anybody else that requires repairs and would use you again in the future (although hopefully I won't need to!). Best wishes

    M Williams
  • Hello, With regards to the recent work that you did to fix my iPod Classic, I just wanted to thank you very much for such an excellent service. I am very impressed with the level of customer care demonstrated - in terms of fixing my iPod so quickly, the regular updates and getting it back in the post to me the very next day! In particular, I think the very best thing about your service is the little song you installed, which did make me laugh.... I would not hesitate to recommend UK iPod Repairs to anyone requiring such a service. Thank you very much. Best wishes,

    W Thomas
  • Received iPod back today - many thanks - fantastic service - won't hesitate to recommend you - and will thank Basingstoke Apple store who told me about you. Brilliant.

    J Hope
  • Thank you for repairing my iPod so quickly - received yesterday - delighted!

    Ann E
  • Very many thanks, received the iPod today and so pleased that it has been repaired. Very speedy and efficient service.

    G Davies
  • Hi, many thanks for the repairs to my iPod. I have to say I was extremely impressed with the speed at which you repaired and returned it.....And it looks like new. Can't recommend you highly enough. If any of our other Apple devices break, then they will be coming straight to you for repair! regards

    P Welsh
  • Many thanks for the prompt repair and return of the iPod first class service my son is delighted Kind regards

    B Darcy
  • Thank you for your prompt service really appreciated the updates. We have the iPod back and it all appears to be working perfectly. We will definitely be recommending you. Thanks

    L Mcknight
  • Hiya, Thank-you so much for the amazingly quick service. I now have my iPod back working again. Thanks once again, Kind Regards,

    N Saunders
  • I would like to say you lot are fantastic. My iPod repair was efficient, quick and reasonably priced. .The song left on it by the iPod repair team was really great I look forward to seeing the IPOD repair team at Glastonbury headlining there Pyramid stage.

    D Walker
  • Received my daughters iPod yesterday. All seems to be working ok....and thank you for the 1st class service I have received! A completely satisfied customer,

    N Donder
  • Thank you, we received it yesterday and my son is very happy..big thank you..x

    L Tisbury
  • Thank you very much for a quick and excellent service. I am delighted that my iPod is fixed - having spent months thinking it couldn't be. I will be recommending your services far and wide. Thanks again.

    Hannah R
  • Very impressed, sent my iPod off wednesday afternoon, had it back and repaired by Friday morning! thank you

    P Hinton
  • My son's iPod returned today - looking good as new! Your service was fantastic Thank you - definitely would recommend your company. With kind regards

    Mrs Robertson
  • Just want to say what an awesome service you have provided. The extremely quick same day turnaround was fantastic. All the best

    S Scott
  • Dear iPod repairs team, I buy a great deal of items on line and I must say that your service has to be the best yet, please relay my sincere thanks to everyone, office and technical staff, I am especially thankful for your email updates and lightning service, if only every one was as good as you. Rest assured I will be recommending your service to all my friends and work colleagues.

    K Williams
  • Received my iPod today. Looks identical, 80Gb more space. Awesome. thanks very much for the speedy and efficient service. I will keep your cards for future reference many thanks

    R Hearn
  • Dear iPod Repair Team. I would just like to thank you for your impeccable service and the speed in which you have repaired my iPod so efficiently. My iPod is working perfectly again! I especially appreciated your constant e-mails updating me on the progress of my iPod; rest assured I will definitely be using your excellent services again should the need arise. Best Regards,

    P Diba
  • My iPod with replaced battery arrived this morning and is charging up as I write. I only posted it to you on Monday. Fantastic service and great value. Thanks.

    RG Meade
  • Dear iPod repair team You are fantastic! What service. Have you ever thought about running the NHS? I am so happy to have my music back. I've been without it for nearly a year until my son found you. I'm so happy! Thank you and Happy Christmas.

    A Moon
  • Thank you for the truly excellent service. Tremendous turnaround, all gratefully received

    T Pettifer
  • Thank you very much for the GREAT repair. Good to have iPod back again. Much thanks

    B Campbell
  • Just to let you know my iPod arrived safely this morning and I'm really pleased with it. Thanks!

    S Grover
  • Thanks again received today in very good order. Once again you guys are fantastic and I will be recommending the Queen recognises this in the next honours list

    D Walker
  • Dear iPod Repairs I would like to thank you for your super-efficient service. I recently sent you and iPod to repair and was blown away by how easy the process was. Your website, pricing, information emails etc were all straight forward with no hidden extras. I contacted a number of places for quotations and information and it ranged from “sorry it cannot be repaired, to £159 for a simple screen replacement!! Thank you, it’s a relief to find a company who knows their stuff!!

    G Olivier
  • Thanks a lot for your fanatic customer care and super fast repair time. I will be highly recommending your service to friends and family. Cheers,

    L O'Connor
  • I just thought that I would write to say thank you for my most pleasant experience in dealing with your company.. The repair work that you have done for me thus far has been very professional and always amazingly quick. And as I have now been on the receiving end of your after sales service, I have to say that I am very impressed and will happily recommend anyone that I can. Well done. Good job. I wish all of you the best. Kind regards

    M Davies
  • Thank you so much for a fantastic, efficient service. I am very impressed by the speed of repair and excellent customer service. iPod received back and working like new :)

    M Ijiri
  • Thank you, guys/gals. My much loved iPod mini is back and in good shape! Hugely impressed by the fast and efficient service Shall definitely recommend you all to friends etc.

    D Sen
  • Hi, I received my iPod back yesterday and would just like to thank you for the excellent service provided. The turnaround time of two days is amazing and I'm loving the extra space the 240gb hard drive has given me. Cheers

    M Smith
  • Hi all, it arrived safely on Saturday morning. What fantastic service! A two hour turn round is absolutely amazing – I now have one very happy Granddaughter! Best regards

    N Cragg
  • I just wanted to say a big thank you for the service I received last week with the repair of my iPod. I am really impressed with the prompt repair and return of my iPod and the communication I received during the repair process. I will most definitely not hesitate to recommend you should anyone I know require a similar service. Thanks again!

  • Wow !!! what service. Posted my I pod 14.30 Monday, you emailed at 10.05 Tuesday to say you received it. Emailed again at 12.05 to say repaired ( new hard drive). I received it back at 12.30 Wednesday. Outstanding service . Will definitely recommend you to friends and family. Thanking you

    P Higgs
  • I received my iPod this morning. You guys have probably the best customer service I've ever encountered! My iPod looks like new and the speed of the repair was just amazing. Thanks so much.

    D Croll
  • Thank you! I sent my iPod to you on Saturday 3rd Jan, somewhat wary of the over-glowing reports on the Web site - how wrong I was to be cautious! Receipt was acknowledged on Monday 5th, followed by very quick notifications that spare parts were on order, then that the job had been completed on Thurs 8th, and it was duly returned to me this morning (Fri 9th); true, I had to make a phone call to help me re-sync with my laptop, which was very patiently and knowledgeably handled, but that was my fault! You now have one (yet another?) ecstatic customer who will not hesitate to sing your praises whenever a chance arises. I know of far too many large companies that could learn so much from you. Thank you.

    C Stock
  • Dear team I can not thank you enough for fixing my iPod that I thought was ready for the bin. It's happily synchronising away as I type this, 24 hours before I go on holiday! You have turned this around in record time considering it was an Easter weekend and always a backlog of jobs and post. I have cycled all over Europe with it, and yet again it will be in my pocket when I set off tomorrow. I have an even older iPod I will end your way that has power issues. Thanks an absolute million. Outstanding customer service.

    J Shell
  • Good morning, Just a quick email to say thanks for your superb service bringing my 160GB iPod back from the dead. I was a bit wary sending my iPod off to get repaired, but the ordering/payment via your website was easy, communication really good, very fast turnaround and the iPod doesn't even look like it has been opened up. I will definitely use your service again and recommend you to others. Thanks again!

  • Just wanted to say how impressed I have been with your service. Amazed that the morning after I posted it to you I received your email to say that my iPod had arrived, then an hour later another email to inform me it was fixed and being tested ready for dispatch back to me later that day. Have now received my iPod back this afternoon and i have already put my library back on it, working beautifully. Fantastic service, fast efficient and kept me updated all the way. If only every company was as professional as yours. Many thanks, from one very happy customer

  • u have just perfectly repaired the screen on my iPod Classic 5th Generation which appeared to be bleeding ink. I would like to compliment your company on the efficient service it provides and also your courier service. The rapid one day return by courier, the ability to tell the courier where to leave the package if no-one is home (I even had text messages telling me within one hour of arrival time and another to say the delivery had been successful) was excellent service. The courtesy and helpfulness of your staff, (especially the young lady who dealt with my transaction) and the competitive price of the repair was impressive. Nowhere could I have had it repaired for such a reasonable price and so competently. Keep up the good work! Sincerely Mr Tilley

    David Tilley
  • Dear iPod repair team, I want to express my satisfaction with the service. The booking process was simple, the information in the process was excellent, I needed to clarify one aspect by telephone and this was dealt with helpfully. The speedy turnaround and the delivery notification information were excellent and admirable. The iPod classic gen 6 which I had all but given up on is in great working order, and I have been saved from having to get another music device, which I did not want to do as the classic 6 meets my need. With thanks and congratulations on your excellent opeartion. Best wishes, C Morgan

    C. Morgan
  • Hi Georgia Just to let you know I got home tonight and my I pod had been delivered back to me. The delivery service was excellent and I was kept informed every step of the way. Even photos emailed as to where it was left! I am delighted to have got this to you, fixed and returned in a day one for day three turnaround. It is outstanding service. I had despaired of getting it fixed and am so pleased I can use it again. I will use it tomorrow and am very very pleased with the excellent service and value. My thanks to you and to all concerned. Best wishes Tina

  • Hi, Just received my iPod back and thought I should mention how great your service has been! Excellent communication throughout, a frankly amazing turnaround time and reasonably priced. Many thanks, Matt.

  • Hi, Just to say thanks for increasing my i-pod classic 160gb capacity to 384gb and the fitting of a new battery. From the quality of the conversion (you would not know that the i-pod had been opened), to the quality of your service everything has been brilliant. Many Thanks, Campbell Mackay.

    Campbell Mackay
  • Dear Ipod Repair Team I just had to write to tell you how delighted I am with your service. I received my repaired ipod back from you last Saturday morning. Over the course of the next few days I restored all of my old music library onto it. Today I took it out on my usual cycle rides through the Languedoc countryside and I am delighted to say that it is working perfectly. Thank you so very much firstly for existing (as a company) and secondly for being so efficient - postage and return 'quick as a flash' (not to mention of course the very very important technical expertise!). With sincere thanks for a delighted fan of ipod repairs.co.uk! Maureen Blakely

    Maureen Blakely
  • Dear iPod repair team, Thanks so much for your repair of my iPod which is now working well again. I am really impressed with your excellent service and will be recommending you to friends and family. Well done and thanks again. Kind regards David

  • I've received the iPod and it works flawlessly. Thanks for your superb job. Satisfied costumer here. I won’t hesitate to send you any of my Apple mobile devices if they fail. Fast, reliable and quality service.

    B. Fiol
  • Hi there – just to let you know I received my iPod again and …… it …… is AWESOME – totally fixed. So pleased with you speed of service and responsiveness Top Marks to you, your company and the technicians that make the magic happen !!

    D. Watters
  • Thanks very much for keeping me up to date with the repair. I received my Classic I Pod back today - well wrapped and once re synced, in full working order. It was worth the money to get this repair done as all my music is on this machine. There was no visible mark to show it had been opened and with new battery and drive, I anticipate a good bit more use from it. You provide a good service - thanks.

    P. Amos
  • I just want to thank you for doing a great job on my beloved ipod. I should get lots more years of use from it now. I use it everyday and couldn't think of another player to match the " classic ". Thank you. I will recommend you to anyone I know who needs repairs done.

    Sharon Ellis
  • Hi The iPod has arrived and works perfectly. It's great to have it back. Just to repeat, your service has been exemplary. It cannot be faulted including the fantastic packing on it's return. Thank you again and I will be recommending your services to friends. Kind regards Mike

  • Hello, Just to let you know both ipods were in the post this morning - I cannot thank you enough, a wonderful service at a very reasonable price. Your staff have been courteous, friendly and efficient - what more can a customer ask for. Thank you again,

  • Hello iPod Repair Team, Want to thank you for the expert and exceedingly quick repair to my iPod. I had thought that it would never be able to be repaired, your dedication however showed me that it could be done. I have another which I will send to you in the near future. Regards,

  • iPod received all well & good. Your service is second to none and your packaging & despatch is brilliant. Many thanks and have no hesitation in recommending you or using you again should it be necessary. 5 star service. Well impressed & many thanks

    Mr Death
  • Hi Georgia Just to say the iPod has been safely returned today. Fantastic customer service and turnaround your end. And better value than a fair few other places I checked out. Thanks so much for great service. Best Alex

  • Hello I pod repair uk. Many, many thanks for the supersonic repair service you have completed for my I pod. Returned to me in the south of France very speedily, in new condition, with a new battery and screen, and you even managed to straighten the rear casing for me. Your pricing is superb and customer service is exemplary. First class to deal with, thanks again.

    Mr Connor
  • Thanks for the job. Came back intact and working perfectly. Really appreciate the quick turnaround, good comms and stellar job. A number of the companies I looked at for this repair seemed to have terrible customer service and I opted to pay slightly more with you because of your record. And it paid off - so thanks. All the best

  • My wife dropped our iPod on the kitchen floor on Sunday evening with predictable results, On Monday, the obvious thing to do seemed to be to ring Apple, the manufacturers. I was courteously dealt with but told repairs would cost about £236 made up of £190 for the repair, VAT and something else I failed to understand. As the cost of a new one is about £50 less than the repair cost, this seemed a poor idea. I then did a websearch and found your company and I am so glad I did. A helpful conversation soon showed that the repair could be done at a hugely reduced cost. I posted the iPod on Monday afternoon as instructed. I received email acknowledgement of receipt the next day. I then received another message saying that the repaired iPod would be with me on Thursday afternoon. It duly arrived within the 1 hour timescale I was given. It works perfectly and there is no sign of the repair being done. The cost to me including postage both ways was about £45, nearly £200 less than Apple wanted. I congratulate you on brilliant service. All too often good service is promised but not delivered but you are a shining example of living up to your public statements in full.

    Simon Reed